All Systems Operational
Uptime over the past 90 days. View historical uptime.
Encoded Head Office Operational
Service Desk Operational
Email Operational
Telephone Operational
HQ Data Centre Operational
Data Centre Operational
90 days ago
100.0 % uptime
Today
Payment Gateways Operational
90 days ago
99.99 % uptime
Today
Adyen Operational
90 days ago
100.0 % uptime
Today
Cardstream Operational
90 days ago
99.98 % uptime
Today
Cashflows Operational
90 days ago
100.0 % uptime
Today
DNA Payments Operational
90 days ago
100.0 % uptime
Today
Truevo Operational
90 days ago
100.0 % uptime
Today
Smartpay Operational
90 days ago
100.0 % uptime
Today
Worldpay Operational
90 days ago
100.0 % uptime
Today
Telephony Operational
90 days ago
99.97 % uptime
Today
IVR Operational
90 days ago
99.97 % uptime
Today
Web Operational
90 days ago
99.99 % uptime
Today
Virtual Terminal Operational
90 days ago
99.97 % uptime
Today
Customer E-Com Operational
90 days ago
99.99 % uptime
Today
PayByLink Operational
90 days ago
99.99 % uptime
Today
Encoded Web Modules ? Operational
90 days ago
99.99 % uptime
Today
Encoded Portal Operational
90 days ago
99.99 % uptime
Today
Hosted Payment Pages Operational
90 days ago
99.99 % uptime
Today
3D Secure Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Gateway API Operational
90 days ago
99.99 % uptime
Today
Assisted Payments API Operational
90 days ago
99.99 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
SMS Operational
90 days ago
99.99 % uptime
Today
Text-To-Speech Operational
90 days ago
99.99 % uptime
Today
Speech Recognition Operational
90 days ago
99.99 % uptime
Today
Email Operational
90 days ago
99.99 % uptime
Today
Database Operational
90 days ago
99.99 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Importing Operational
90 days ago
100.0 % uptime
Today
Exporting Operational
90 days ago
100.0 % uptime
Today
Mastercard Operational
90 days ago
100.0 % uptime
Today
Cardstream Operational
90 days ago
100.0 % uptime
Today
Cashflows Operational
90 days ago
100.0 % uptime
Today
Truevo Operational
90 days ago
100.0 % uptime
Today
UAT/SIT Operational
90 days ago
100.0 % uptime
Today
Web services Operational
90 days ago
100.0 % uptime
Today
IVR Operational
90 days ago
100.0 % uptime
Today
Encoded Web Modules ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 20, 2024

No incidents reported today.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024
MNT-59 - Scheduled Maintenance - Encoded Data Centre
Completed - The scheduled maintenance has been completed.
May 15, 22:10 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:00 BST
Update - This maintenance window has been rescheduled. It will now take place on the 15th of May at 10pm.
May 14, 13:01 BST
Scheduled - Estimated Duration: 10 Minutes

Encoded engineers will be performing firmware updates to network perimeter firewalls at 10pm on the 14th of May.

During this maintenance window, a reboot of Encoded's firewalls will need to be completed to finalise the updates which may cause intermittent connectivity issues across all of Encoded's services for approximately 2 minutes.

An update to the status page will be released once the maintenance has been completed.

If you have any questions about this maintenance window please contact us via the Encoded Service Desk
May 8, 11:37 BST
May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

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