Encoded - Jira - Work Item transition failures – Incident details

All systems operational

Jira - Work Item transition failures

Resolved
Operational
Started about 2 months agoLasted 1 hour 32 minutes
Updates
  • Resolved
    UTC
    Resolved

    On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions.

    The issue has now been resolved and the service is operating normally for all the customers.

  • Monitoring
    UTC
    Monitoring

    We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor.

    We will provide the next update in the next 1 hour, or sooner if there is a material update.