Encoded - Degraded performance of JIRA – Incident details

All systems operational

Degraded performance of JIRA

Resolved
Degraded performance
Started 3 months agoLasted 13 minutes
Updates
  • Resolved
    UTC
    Resolved

    On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.

  • Monitoring
    UTC
    Monitoring

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

  • Investigating
    UTC
    Investigating

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards.

    We will share updates here as more information is available.