Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 01, 2021 - 22:00 GMT
Update
At 22:00 on Monday 1st February Encoded are switching over to exclusively using our updated URL mappings for services, this change will affect your access method to your services with Encoded if you have not currently updated the URLs you are using.
If you have not switched to our new URL mappings yet, please test your services on the below URLs as soon as possible and ensure your team are using these new URLs and any internal or CRM portal links are updated.
Please let us know as soon as possible when your teams have begun using the new URLs and if any issues occur so that we can investigate any issues as soon as possible.
We will provide updates when this switchover is complete.
Posted Feb 01, 2021 - 17:04 GMT
Update
To ensure that none of our customers lose access to Encoded's services on the 20th of November, we are extending the time for customers to make the necessary changes to access their services via our new URL mappings.
This may require updating embedded references to Encoded's URLs within CRM systems or other methods of non-direct access.
The old URLs will be decommissioned from the 1st of February 2021.
Please ensure you test all aspects of your service before committing to any permanent changes.
URL Conversions In most instances, only the domain name and subdomains are changing for our services, whilst the context paths of services are remaining the same.
Further URL mappings have been identified to be added for Encodeds Engagement Platform and for PayByLink services. Please see the additional new mappings below.
The existing URLs for Encoded products and services will remain in place and available up until the 20th of November 2020 - After this date the legacy URLs will no longer be accessible and the new URLs will be used exclusively. Encoded strongly advises that customers test access to the new URLs at their earliest convenience before the 20th of November 2020.
The new URLs above are available for use. Please test that functionality is available on all aspects of your services before committing to any permanent changes.
Encoded will be performing an update to the URL mappings for Encoded products and services to provide an improved and standardised URL structure for customer access.
All existing URLs for Encoded Services will remain in place and available up until the 20th of November 2020 - After this date legacy URLs will no longer be accessible and the new URLs will be used exclusively. Encoded strongly advises that customers test access to the new URLs at their earliest convenience before the 20th of November 2020.
The new URLs mappings will be made available for use from the 5th of October. Please test that functionality is available on all aspects of your services before committing to any permanent changes.
By Friday the 20th of November customers must be using the new URLs exclusively. This may require updating embedded references to Encoded URLs within CRM systems or other methods of non-direct access.