23:"/_next/static/immutable/chunks/32qqvinl4lr5j.js" 24:"/_next/static/immutable/chunks/3dut1ep_9-0zc.js" 25:"/_next/static/immutable/chunks/38dj5wkvscnk2.js" 26:"/_next/static/immutable/chunks/3hv26x3k690n8.js" 27:"/_next/static/immutable/chunks/3rzx_w0qkxfx7.js" 28:"/_next/static/immutable/chunks/1vkau-x57tx68.js" 29:"/_next/static/immutable/chunks/3pmz-4f-a8u4y.js" 2a:"/_next/static/immutable/chunks/3bdu6j-kj87_u.js" 2b:"/_next/static/immutable/chunks/2brlsy45r4ty2.js" 2c:"/_next/static/immutable/chunks/358tuo_pp1b6_.js" 2d:"/_next/static/immutable/chunks/2t1eeh8u-7l13.js" 2e:"/_next/static/immutable/chunks/1_2g-41amyn6t.js" 2f:"/_next/static/immutable/chunks/1vaizxshvbqef.js" 30:I[418093,["$1c","$1d","$1e","$23","$24","$25","$26","$27","$28","$29","$2a","$2b","$2c","$2d","$2e","$2f"],"ClientOnly"] 31:I[61946,["$1c","$1d","$1e","$23","$24","$25","$26","$27","$28","$29","$2a","$2b","$2c","$2d","$2e","$2f"],"default"] 32:T4c4,To ensure that no changes are made to our systems that could affect the usual quality of service to our customers at a time where services are particularly busy, we will be limiting the release of new services and major service updates over the Christmas and New Year period. Encoded's annual freeze period will be split into the following stages: **Soft Freeze:** 1st December 2026 - 8th December 2026 **Hard Freeze:** 9th December 2026 - 4th January 2027 **Soft Freeze:** 5th January 2027 - 11th January 2027 Normal operations resume: 12th January 2027 **Soft freeze:** Smaller updates and configuration changes may still be possible during open office hours within this period, however no new service releases or code updates will be possible during this period unless via prior agreement. **Hard freeze:** No changes will be made to Encoded's systems and services. Any emergency maintenance is exempt from this stipulation. If you have any questions or queries about this freeze period, please contact the Encoded Service Desk for further guidance. If you have any questions or queries about this freeze period, please contact the [Encoded Service Desk](https://www.encoded.support/) for further guidance.33:T4c4,To ensure that no changes are made to our systems that could affect the usual quality of service to our customers at a time where services are particularly busy, we will be limiting the release of new services and major service updates over the Christmas and New Year period. Encoded's annual freeze period will be split into the following stages: **Soft Freeze:** 1st December 2026 - 8th December 2026 **Hard Freeze:** 9th December 2026 - 4th January 2027 **Soft Freeze:** 5th January 2027 - 11th January 2027 Normal operations resume: 12th January 2027 **Soft freeze:** Smaller updates and configuration changes may still be possible during open office hours within this period, however no new service releases or code updates will be possible during this period unless via prior agreement. **Hard freeze:** No changes will be made to Encoded's systems and services. Any emergency maintenance is exempt from this stipulation. If you have any questions or queries about this freeze period, please contact the Encoded Service Desk for further guidance. If you have any questions or queries about this freeze period, please contact the [Encoded Service Desk](https://www.encoded.support/) for further guidance.34:T5d5,

To ensure that no changes are made to our systems that could affect the usual quality of service to our customers at a time where services are particularly busy, we will be limiting the release of new services and major service updates over the Christmas and New Year period.

Encoded's annual freeze period will be split into the following stages:

Soft Freeze: 1st December 2026 - 8th December 2026

Hard Freeze: 9th December 2026 - 4th January 2027

Soft Freeze: 5th January 2027 - 11th January 2027

Normal operations resume: 12th January 2027

Soft freeze:

Smaller updates and configuration changes may still be possible during open office hours within this period, however no new service releases or code updates will be possible during this period unless via prior agreement.

Hard freeze:

No changes will be made to Encoded's systems and services. Any emergency maintenance is exempt from this stipulation.

If you have any questions or queries about this freeze period, please contact the Encoded Service Desk for further guidance.

35:T5d5,

Encoded's annual freeze period will be split into the following stages:

Soft Freeze: 1st December 2026 - 8th December 2026

Hard Freeze: 9th December 2026 - 4th January 2027

Soft Freeze: 5th January 2027 - 11th January 2027

Normal operations resume: 12th January 2027

Soft freeze:

Hard freeze:

No changes will be made to Encoded's systems and services. Any emergency maintenance is exempt from this stipulation.

If you have any questions or queries about this freeze period, please contact the Encoded Service Desk for further guidance.

36:T549,

Following reports of the recently disclosed PHP vulnerability, we would like to reassure our customers that Encoded’s hosted payment platform, gateway and associated hosted payment services do not utilise PHP and are therefore not affected by this vulnerability.

Our WooCommerce plugin runs within customers’ own WordPress/WooCommerce environments, which do use PHP. Customers using this integration should ensure their hosting provider or server administrator reviews the PHP version in use and applies the relevant security updates to their own hosting environment.

Further information on these vulnerabilities can be found at: https://cert.europa.eu/publications/security-advisories/2026-018/

No action is required in relation to Encoded’s hosted payment services.

The security and reliability of our services remain a priority. If you have any questions about your Encoded integration, please contact our service desk.

Thank you for your continued trust in Encoded.

37:T549,

Further information on these vulnerabilities can be found at: https://cert.europa.eu/publications/security-advisories/2026-018/

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